- All items can be returned within 60 days of purchase date for a store credit. Store credit is valid for 12 months and can be used sitewide.
- Full priced and sale purchases can be returned for store credit.
- Products in our FINAL CLEARANCE category cannot be returned or exchanged unless its faulty.
- If you've purchased more than one size of the exact same item, you are able to return the additional sizes for a full refund to your original payment method. If you return all sizes, you will get a store credit for one of the sizes.
- Items must be returned in their original condition, i.e unworn, unwashed and with all tags/buttons attached.
- Any items received by St Frock that are not in keeping with the above will be returned to you.
- Please note: We cannot accept returns/exchanges for hygiene reasons on all jewellery, headwear, underwear, swimwear and hats.
- In line with Australian Consumer Law, we will refund, replace or repaird any faulty items.
- If you have received a faulty or incorrect item please email firstname.lastname@example.org with your order details and a photo of the fault/photo of the product tag and we will sort this out ASAP!
- If you have placed an order outside of Australia please contact us to organise a return for you. We do not cover the return postage costs for International orders.